General Terms and Conditions of Sale for Business Customers

§ 1 Law Merchant

All deliveries and services of the firm Bushdoctor, including the website, take place exclusively on the basis of the following General Terms of Business (Terms and Conditions) which the customer agrees by placing any orders. General Terms of Business are valid after the written confirmation.

§ 2 Prices

All prices on this homepage, as well as in our latest price lists are VAT included but exclusive of possible shipping costs. In Austria the value added tax is 10% or 20%.

Changes and falsities expected the prices for the shipment are valid from the time of ordering.

§ 3 Orders

All incoming client orders are considered as offerings for shipment. Bushdoctor reserves the right, of not delivering without giving reasons.

The customer accepts with the order that he is at least 18 years old.

§ 4 Legal Status

Trading with products like hemp bags, hempseed, registered fertilisers and additives, as well as technical equipment is in Austria legal. The Customer declares with the order / purchase, that the article will not be used for any kind of abuse.

Customers, who order from abroad, declare that they know about the legal status in the respective country. Should the customer violate any legal laws the firm Bushdoctor will not take any kind of liability for his actions.

§ 5 Data Protection

All customer data required for contractual relationship will be stored until the full payment of the goods. After receipt of payment the data will be deleted. Personal data will of course be reserved for the firm Bushdoctor and not handed over to a third party or sold and not be abused for advertising purposes.

§ 6 Delivery

The delivery of the goods will generally be carried out within 3 days after the ordering date, provided that the articles are in stock. The indicated time for the delivery of 3-4 days inland and 7-10 days abroad are without engagement. The firm Bushdoctor will not accept any claims for damages as a result of delays caused by other parties.

The delivery takes place in plain packages and we will look after security against fracture. Unless stated differently, the customer has to come up for the costs of postage and respective additional fees (C.O.D. charge) as well as potential duties. The firm Bushdoctor will of course maintain consultation with the customer if the additional costs are disproportionately too high.

§ 7 Terms of Payment

Normally the shipment happens, if possible, by cash on delivery if not by prepayment on our account.

The firm Bushdoctor shall retain full title of the goods that have been delivered until total payment of the purchase price and all further overdue accounts arising from the business relationship as a whole is received. The customers have of course to maintain the value of the goods until full payment has been made.

§ 8 Claims / Guarantee

The transfer of perils happens with the handover of the goods to the respective post office or the transport company. The firm Bushdoctor confirms that only faultless articles will be prepared for shipping.

After receipt of the goods the customer is liable to check the parcels on any damages. Should the parcel have any disadvantages, please do not collect it. The firm Bushdoctor is not liable for any damages caused by transport companies!

The customer must check the goods after the unpacking on its functional efficiency. Obvious defects have to be reclaimed within 7 days after receipt of the consignment, hidden defects within 14 days otherwise the warranty expires. Minor deviations in specifications from the producer or in our online shop are reserved, so far the operational reliability is given.

Generally the warranty period on all technical goods expires after six months from the date of invoice.

On living goods like beneficial organisms we cannot give you any warranty for the shipment.

§ 9 Right of Withdrawal

The customer has according to consumer protection laws the right to step back from the contract within 14 days. The goods must be unopened and the customer has to assert it in writing

(Only for orders in the online-shop. Substrates and seeds are excluded from return/replacement.)

The reshipment of the goods has to be made with adequate franking. The purchase price will be returned, so far the goods reach us without reduction in value.

§ 10 Links

The firm Bushdoctor explicitly dissociate from data contents from sites which are linked to the websites and

§ 11 Registered Trademark

The represented logos and brands as well as their labelling on the websites and are trademarks and registered trademarks respectively.